We collect information you provide directly to us. For example, we collect information when you fill out a form, interact with our chat box or make a booking. The types of information we may collect include your name, email address, nationality, phone number, and any other information you choose to provide. A designated third party may collect payment and credit card information when you make a booking on our website.
When you access or use our Services, we automatically collect information about you, including:
We may use information about you for various purposes, including to:
Provide, maintain, customize, and improve our Services;
Provide and deliver the products and services you request, process transactions and send you related information, including confirmations and invoices,
Respond to your comments, questions and requests and provide customer service;
Communicate with you about services, offers, promotions, and rewards offered by Via Colombia Travel Services SAS, and provide news and information we think will be of interest to you;
Monitor and analyze trends, usage and activities in connection with our website; and
Carry out any other purpose for which the information was collected.
In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process, or as otherwise required by any applicable law, rule or regulation;
If we believe your actions are inconsistent with the spirit or language of our user agreements or policies, or to protect the rights, property and safety of Via Colombia Travel Services SAS or others;
With your consent or at your direction.
This information may be used by Via Colombia Travel Services SAS, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit WebChoices.
You can request to receive the personal information associated with you at any time by writing us at firstname.lastname@example.org. If you need assistance accessing or modifying your personal information or wish to delete your personal information, please tell us.
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