Our Privacy Policy

This Privacy Policy explains how Via Colombia Services SAS (“IMPULSE Travel”) collects, uses, and discloses information from its users and clients when they use our website, Services or when they otherwise interact with us.

We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.

Collection of Information

Information You Provide to Us

We collect information you provide directly to us. For example, we collect information when you fill out a form, interact with our chat box or make a booking. The types of information we may collect include your name, email address, nationality, phone number, and any other information you choose to provide. A designated third party may collect payment and credit card information when you make a booking on our website.

Information We Collect Automatically When You Interact with us on our website

When you access or use our Services, we automatically collect information about you, including:

  • Log Information: We log information about your use of our website, including the pages viewed, your IP address, your general location.
  • Information Collected by Cookies and Other Tracking Technologies: We and our service providers use various technologies to collect information, including cookies. Cookies are small data files stored on your hard drive or in device memory that help us improve our website and your experience, see which areas and features of our website are popular, and count visits. For more information about cookies, and how to disable them, please see "Advertising and Analytics Services Provided by Others" below.

Use of Information

We may use information about you for various purposes, including to:

  • Provide, maintain, customize, and improve our Services;

  • Provide and deliver the products and services you request, process transactions and send you related information, including confirmations and invoices,

  • Respond to your comments, questions and requests and provide customer service;

  • Communicate with you about services, offers, promotions, and rewards offered by Via Colombia Travel Services SAS, and provide news and information we think will be of interest to you;

  • Monitor and analyze trends, usage and activities in connection with our website; and

  • Carry out any other purpose for which the information was collected.

Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

  • In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process, or as otherwise required by any applicable law, rule or regulation;

  • If we believe your actions are inconsistent with the spirit or language of our user agreements or policies, or to protect the rights, property and safety of Via Colombia Travel Services SAS or others;

  • With your consent or at your direction.

Data Retention

The time periods for which we retain your personal information will depend on the purposes for which we use it. We will retain your personal information for so long as is necessary to provide the Services unless applicable law requires we either dispose of it or keep it longer. We may also continue to store your personal information to allow us to resolve disputes, enforce our agreements, comply with legal obligations and/or for other legally permissible purposes consistent with this Privacy Policy.

Advertising and Analytics Services Provided by Others

We may allow others to serve advertisements on our behalf across the Internet and to provide analytics services. These entities may use cookies, web beacons and other technologies to collect information about your use of the Services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information.

This information may be used by Via Colombia Travel Services SAS, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit WebChoices.


You can request to receive the personal information associated with you at any time by writing us at info@impulsetravel.co. If you need assistance accessing or modifying your personal information or wish to delete your personal information, please tell us.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@impulsetravel.co.

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